Job Description:
Banquet Sales Manager
Location: Central
Responsibilities:
Reporting to the Assistant General Manager of the F&B Division, the shortlisted candidate will be leading the Corporate Sales team in implementing all sales activities, maximizing business opportuniites and ensuring the smooth executive of events in the following areas:
Develop and maintain close working relationship with new and existing business leads to generate sales
Assist clients on their sales enquiries via phone calls and emails
Provide advice on event set-up and execution to clients where necessary
Manage the event budgeting and prepare sales quotations
Conduct site inspectation with prospective clients
Prepare and circulate detailed event orders and work closely with all relevant departments to ensure satisfactory service delivery
Follow up with clients after events to collect feedback and gauge customer satisfaction
Attend to customer complaints promptly and efficiently and take appropriate service recovery actions to turn unhappy customers into return patrons
Requirements:
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
At least 3 year(s) of working experience in the related field is required for this position.
Preferably Managers specializing in Sales - Corporate, Food/Beverage/Restaurant Service or equivalent
Full-Time position(s) available.
We invite all qualified individuals to submit their resume to career@spa-esprit.com stating your current and expected salary, date of availability for consideration and regretfully note that only short listed candidates will be contacted. Respondents should include “Banquet Manager” in the subject line of their email submission.